Despite the fact that Apple’s mobile devices are quality products, their owners often encounter such a nuisance as a broken touchscreen / sensor. It may refuse to fully or partially work. In any case, this will cause the owner great inconvenience.
Sensor / touchscreen does not work on iPhone (iPhone). Manifestations:
- The sensor ignores touch in some areas / zones and does not respond to them at all.
- The touchscreen responds to clicks with a delay.
- The sensor completely ignores any touch and does not work at all.
- The screen (including the sensor) lives its own life: applications open / close on their own, typing, incorrectly turning pages of documents.
Why does the sensor / touchscreen on the iPhone (iPhone) not work and what should I do?
- Mechanical damage due to a fall: even if the display is not broken, the proximity sensor located at the top of the touchscreen may stop working. As a result, the display does not go out during a conversation.
- Moisture penetration: it’s not at all necessary that the mobile phone should be recessed, since the proximity sensor is located on top, not far from the opening of the earpiece, so even a few drops of liquid can cause damage to the touchscreen / sensor on the iPhone (iPhone). This can happen after taking a shower or when talking in the rain.
- After replacing the touchscreen with an inexperienced specialist. Moreover, its replacement should take into account certain features of the phone’s device; if it is not assembled correctly, the proximity sensor will not work, although its loop itself is in working condition.
- After replacing the lock / power button. The button changes along with the loop through which it works, as a result, the display stops turning off during a conversation because they forgot to rearrange the filter on the sensors.
As you can see, there may be several reasons why the iPhone sensor / touchscreen (“iPhone”) does not work, so we strongly recommend that you do not try to repair it yourself if you do not have the proper skills, but contact our company APPLE-SAPPHIRE. Our craftsmen will make an accurate “diagnosis” to your device and carry out repairs at a lower cost.
What to do if the iPhone sensor / touchscreen (iPhone) does not work:
- With the regular manifestation of a touchscreen malfunction (the sensor works, but with errors and malfunctions), you should reboot the phone. You can do it this way:
– simultaneously hold down the Home button and the power button;
– keep the buttons in this state for about 20 seconds;
– the device will reboot;
– If the Apple logo appears on the screen, then you did everything right.
- If a cool bumper is glued on the smartphone screen or the protective film partially captures the screen, try removing them and checking the sensor. It is possible that the screen will start working again, and the cause of the malfunction was the use of such accessories.
If you did all of the above, but the iPhone’s non-working screen / touchscreen (“iPhone”) failed to be “reanimated”, then most likely you should consider visiting our APPLE-SAPPHIRE workshop. Employees of the service center will not only assess the status of the phone, find out the cause of the problem, but can also replace the screen if necessary.
As for the screen replacement period, it will take no more than an hour. Moreover, such a quick implementation will not affect the quality of work. All this for the reason that we have original spare parts and rich experience (with this problem we are contacted daily).
It happens that the screen does not work as a result of damage or deformation of the board, but such breakdowns are quite rare. Such a malfunction requires a more complex and lengthy repair. Indeed, the solution of serious problems, as, in fact, the diagnosis itself, lasts longer than a simple sensor replacement.
Keep in mind that all iPhones, from the fourth to the sixth generation, are equipped with a touch glass installed in the display module and serving as its integral part. Moreover, the display module itself consists of three such elements – protective (top glass), touchscreen (sensor) and the display itself. Therefore, if the touchscreen fails, you will have to change the entire module. And if you disassemble the display, the module also changes as a whole.